Technician in Technical Support to Users and Equipments , IUT – RC Dr . Federico Rivero Palacios , 2009 ) ValDetroit | Real Estate Company Virtual Sales & Office Assistant | Nov 2018 – Feb 2026 I reduced response times on platforms like Facebook Marketplace by 40 % through the implementation of customized templates . Additionally , I collaborated in accounts receivable and customer service , achieving effective client follow – up . AOInvestmentsgroup | Real Estate Group ( Florida & Texas ) Sales & Dispositions VA | Feb 2024 – Nov 2024 I coordinated simultaneous communication with approximately 50 daily clients across the Florida and Texas markets , ensuring a rapid response rate . I negotiated and closed real estate transactions through empathetic and assertive communication , successfully increasing company sales . I work for Real estate investors and agencies in fast – paced markets I streamline daily operations by managing CRMs , coordinating transactions , and providing direct administrative and sales support Resulting in optimized workflows that allow you to focus on closing deals while I ensure an efficient administrative structure and seamless client communication . KRYZTOF ALVAREZ Venezuela | kryztof . ap88 @ gmail . com | + 584148981882 REAL ESTATE VIRTUAL ASSISTANT AREAS OF EXPERIENCE PROFESIONAL EXPERIENCE EDUCATION Experience in remote environments Experience with CRM software Go ogle Workspace ( Docs , Sheets , Drive , Calendar ) Customer Support Experience Organization Skills and Team Work MAIN ACHIEVEMENTS Real Estate Sales and Negotiation Success During my time with the Dispositions Team at My Next Deal and Ao Investments Group , I specialized in the end – to – end sales process within the competitive Florida market . I demonstrated measurable professional growth by successfully leading negotiations and fostering buyer relationships to close property sales over a combined period of 15 months of dedicated real estate specialization .